ArtPen (BAD) news.

I have just received this email from Wacom USA:


Vittorio,

As of right now there is no fix for this problem and there may not be one in the future. I would suggest not using the Art Pen with the Cintiq 24HD and using only the included Grip Pen.

________________________________________________________________________

XXX XXXSenior Customer Care Technician
Wacom Technology Services, Corp

I think that no other comments are needed. Please notice that in the  Wacom internet site the 
Art Pen is reported to be compatible with the Cintiq 24HD.

You can read the original post here (description of the problems). After more than one moth waiting for news I have been told that maybe the ArtPen will never work with the Cintiq 24HD.